FAQs
Where is AquaFire Hair Salon located in Winston-Salem?
AquaFire Hair Salon is conveniently located at 3068 Trenwest Dr., Unit #2, Winston-Salem, NC, 27103. We're easily accessible from major highways and offer ample parking for our clients.
What are your hours of operation?
The salon is open throughout the week to accommodate busy schedules. Our stylists’ hours are designed to offer flexibility for both working professionals and those who prefer weekend appointments. Please check our booking page to see the most current hours for our stylists and schedule your appointment.
Do I need an appointment, or do you accept walk-ins?
We welcome walk-ins to purchase Davines Haircare products. For all services, please schedule your appointment to ensure you receive service at your preferred time. This helps us provide you with the best possible experience.
What hair services does AquaFire Hair Salon offer?
AquaFire Hair Salon is a full-service salon for the whole family. We offer child and adult haircuts, color services, highlights, balayage, hair treatments, styling, extensions, and special occasion hair and makeup services. Our talented master stylists stay current with the latest trends and techniques to bring your vision to life.
Do you specialize in any particular hair types or textures?
Our experienced stylists are trained to work with all hair types and textures, including straight, wavy, curly, and coily hair. We pride ourselves on our inclusive approach and customize our techniques to suit each client's unique hair needs.
Do you offer hair treatments for damaged hair?
Yes! We offer various restorative treatments from Davines Hair Care including deep conditioning, keratin treatments, and bond-building services. Our stylists will assess your hair's condition and recommend the most effective treatment to restore health, shine, and manageability.
How much do your services cost?
Our pricing varies depending on the stylist, service, hair length, and complexity of the desired result. We offer competitive rates for the Winston-Salem area while maintaining exceptional quality. Please use our booking website to see our most current pricing and visit our event services page for details about event hair and makeup pricing.
What forms of payment do you accept?
For your convenience, we accept cash, all major credit cards, and debit cards. We also offer gift certificates that make perfect presents for friends and loved ones who deserve a pampering experience.
Do you offer any discounts or loyalty programs?
We value our loyal clients! Ask about our referral program and special promotions for new clients. We also offer package deals for multiple services and seasonal specials throughout the year.
What is your cancellation policy?
We understand that plans can change. We ask for at least 24 hours notice for cancellations or rescheduling. This allows us to offer the appointment time to another client. Late cancellations may be subject to a fee.
How far in advance should I book my appointment?
For regular services, we recommend booking 3-4 weeks in advance. For special occasions like weddings or proms, or for extensive color appointments, we suggest booking 4-6 weeks ahead to ensure availability with your preferred stylist.
Can I request a specific stylist?
Absolutely! Many of our clients have favorite stylists, and we're happy to accommodate your preference. When booking, select your preferred stylist and see their availability.
How often should I get my hair cut?
For most hair types, we recommend a trim every 6-8 weeks to maintain your style and keep ends healthy. However, this can vary based on your hair growth rate, style, and personal preferences. Your stylist will provide personalized recommendations.
Do you sell professional hair care products?
Yes! We carry environmentally friendly Davines Hair products, a luxury hair care company based in Parma, Italy. This salon-professional haircare line is formulated to provide high-quality performance while being gentle on hair and scalp. We can recommend the perfect Davines products for your hair type and help you maintain your salon look at home.
Can you help me choose a new hairstyle?
Of course! Our experienced stylists love helping clients discover new looks. We offer consultations where we consider your face shape, lifestyle, maintenance preferences, and personal style to suggest flattering options that you'll love.
What safety and sanitation practices do you follow?
Your safety is our priority. We follow all North Carolina State Board of Cosmetic Arts regulations and maintain the highest standards of cleanliness. All tools are properly sanitized between clients, and we maintain a clean, hygienic environment throughout our salon.
Is AquaFire Hair Salon wheelchair accessible?
We strive to make our salon accessible to all clients. Please contact us to discuss any specific accessibility needs you may have, and we'll do our best to accommodate you comfortably.
What makes AquaFire different from other hair salons in Winston-Salem?
AquaFire Hair Salon combines cutting-edge techniques with a warm, family-friendly approach that sets us apart in Winston-Salem. We're not just another salon; we offer a unique blend of trendsetting styles with a family atmosphere that you won't find elsewhere in the Triad area.
Why should I choose AquaFire over chain salons or other local stylists?
Unlike chain salons that rush through appointments, AquaFire provides an intimate, boutique experience where you're treated as an individual, not a number. Our stylists invest in continuous education, attending advanced training workshops to bring the latest techniques directly to Winston-Salem. We take the time to truly understand your lifestyle, hair goals, and maintenance preferences, creating looks that are both stunning and sustainable for your daily life.
What exclusive services does AquaFire offer that I can't find at other Winston-Salem salons?
We love color, which is why our stylists offer advanced color services, making us the go-to destination for complex transformations.
How does AquaFire's stylists compare to others in the Winston-Salem area?
Our team is made up of master stylists with years of experience. We maintain a collaborative environment where stylists share knowledge and techniques, meaning you benefit from the collective expertise of our entire team. Many of our stylists specialize in specific areas like balayage, vivid colors, or precision cutting, allowing us to match you with the perfect expert for your needs.
What kind of experience can I expect at AquaFire that's different from other salons?
From the moment you walk through our doors, you'll notice the AquaFire difference. We've created an atmosphere that's both luxurious and welcoming, think modern elegance without the intimidation factor. We use only premium, eco-conscious Davines products, offer complimentary beverages, and maintain a family-friendly environment, ensuring you never feel hurried.
Our goal is to make your salon visit the highlight of your week, not just another errand.